Nov 5 - 7, 2014
Workshops Nov 4
Grand Hyatt Washington
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COLLABORATION, CONVERGENCE, CHANGE

Thursday, November 6, 2014

8:00 a.m. - 8:45 a.m.
Continental Breakfast
8:45 a.m. - 9:45 a.m.
KEYNOTE: Knowledge Sharing in the Networked World of the Internet of Things
Lee Rainie, Director, Internet and Technology Research, Pew Research Center

On the 25th anniversary of the web, Pew has released new research on the Internet of Things: “Many experts say the rise of embedded and wearable computing will bring the next revolution in digital technology. They say the upsides are enhanced health, convenience, productivity, safety, and more useful information for people/organizations.” Lively and popular speaker Rainie shares the latest research from Pew about the internet and puts it into organizational context with the expanding Internet of Things! Filled with insights and ideas for enhancing knowledge sharing and productivity in organizations, this keynote is not to be missed.

9:45 a.m. - 10:00 a.m.
KEYNOTE: “Working Out Loud” in Shell
Ian Jones, Knowledge Management Manager, Shell Projects and Technology

Shell leadership’s main focus for its KM investment is on building value through the strength of its professional communities. We are doing this by following a business-sponsored KM strategy which has professional communities at its center; a standardized solution incorporating tools, processes, and behaviors; and a disciplined program of building and implementing in key value-adding areas of the enterprise. This has allowed us to put the business at the center of our KM work, to make sure that our investment re- ally adds value to our bottom line and is driving more of the enterprise to want to opt in. Through a unique company showcase we’ll bring the Shell Enterprise KM solution into the conference so you can share our journey so far.

10:00 a.m. - 10:45 a.m.
COFFEE BREAK in the Enterprise Solutions Showcase
10:45 a.m. - 11:45 a.m.
Semantic and Graph Search
Moderator: Jeff Fried, Director of Product Management, Intersystems
Patrick White, CEO and Co-founder, Synata
Steve Kearns, Director of Product Management, Elasticsearch
Seth Earley, CEO, Earley Information Science
Sean Martin, CTO, Cambridge Semantics

Adding underlying structure to search engines provides some remarkable new capabilities for the enterprise. Several major companies, including Facebook, Google, and Microsoft, have added graph search to their offerings. New, smaller companies and open source projects are providing semantic search and graph search. What does this mean for your organization and how should you proceed? This panel explores the technology, applications, and implications of semantic search and graph search in particular. Long-standing industry experts, active in this arena, contribute their views.

12:00 p.m. - 12:45 p.m.
User Behavior Testing
Ahren E Lehnert, Senior Manager, Text Analytics Solutions, Synaptica LLC, USA
Stephanie Rothfuchs, Technical Writer & Communications Specialist, Learning and Knowledge Management, FMC Technologies
Luis Rodriguez, Manager of Knowledge Management, Technip Energies

To more forward with an effective search strategy, you first need to define the problem and requirements. Then, develop a road map blending industry best practices with the specific needs of the organization. Learn how an oil and gas products and services provider conducted user behavior testing to move from a general consensus that “search sucks” to an improved user experience, including autocategorization and line of business system data in search results.

12:45 p.m. - 2:00 p.m.
ATTENDEE LUNCHEON in the Enterprise Solutions Showcase
2:00 p.m. - 2:45 p.m.
Corralling Your Content in SharePoint
Jonathan Ralton, Senior Information Architect, BlueMetal

SharePoint offers extensive opportunity for flexibility in the storage and retrieval of your information and documents. Whether you are planning for a small, team-based collaboration site or a department-wide portal, the value of taking the time to chart your course before you start diving into site settings and configuring views on your libraries and lists is inarguable. SharePoint offers you an arsenal of constructs to tame your disorganized data. Use this arsenal wisely, and you'll have a solid foundation to build upon.

3:00 p.m. - 3:45 p.m.
Tuning Up Search Relevance: The Gold Sample
Theresa A Simek, Discover Search Product Manager, Global Markets - EY Knowledge, EY
David Copps, CEO, Brainspace

Best practices for measuring and maintaining relevancy involve the gold sample. At EY, explains Theresa Simek, relevancy tuning ranges from a large application with a significant amount of content being migrated to a new platform to a news application with a constantly refreshed content set and limited availability and a new learning portal. Based on these real world situations, she reveals the main considerations when preparing a gold sample for relevancy tuning. Dave Copps, CEO of Brainspace, which offers a machine learning based semantic platform, shares his views on how black box search is dying and why Transparency + Intelligence will drive the post search era.

3:45 p.m. - 4:15 p.m.
COFFEE BREAK in the Enterprise Solutions Showcase
4:15 p.m. - 5:00 p.m.
Security and Compliance
David Seuss, CEO, Northern Light
James Dawson, Director, Forensic Technology, KPMG

What happens inside the firewall should stay within the firewall. But sometimes it doesn’t. Content frequently gets posted to SharePoint that should not be widely shared, including licensed third-party research reports. C. David Seuss has suggestions for minimizing your risk and protecting yourself from expensive rights violations. James Dawson thinks that internal record classification requires serious consideration. From a legal and regulator compliance perspective, tagging documents and messages intelligently will lead to defensible disposition.